Last updated: 7 April 2024

 

About Us

 

 

 

 

Our website address and online shop is: https://naki.pt.

This Privacy Policy regulates the processing of personal data carried out on the website www.naki.pt (hereinafter also referred to as the "website").

Website users should carefully read this Privacy Policy whenever they intend to use the website, as it may be modified without prior notice (check the date of the update at the beginning of the text).

1. Definition

1.1 Personal data means information of any nature and on any medium, including sound and image, relating to an identified or identifiable natural person. An identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to his or her physical, physiological, mental, economic, cultural or social identity.

2. Data controller and national supervisory authority

2.1 The entity responsible for collecting and processing users' personal data, namely the categories of data collected, how they are processed and the purposes for which they are used is Mariana Peixinho Serra Campos. tax number: 269207090, email: geral@naki.pt.

 

2.2 National supervisory authority
The national supervisory authority is the National Data Protection Commission (CNPD):
Av. D. Carlos I, 134 – 1.º
1200-651 Lisboa
geral@cnpd.pt

3. Personal Data Collected and Purposes

3.1 Accessing the website and browsing: accessing the website automatically collects a set of computer data, which is temporarily saved in special files and automatically deleted after a certain period. This data is collected for purely technical purposes, such as connection configuration, system security, technical network administration and optimisation of our site. The data to which we refer is as follows: a) IP address of the requesting processor; b) Date and time of access; c) Name and URL of the file transferred; d) Volume of data transmitted; e) Indication of whether the transfer was successful; f) Data identifying the browser software and operating system; g) Website from which access was made; h) Name of the Internet service provider.

3.2 During your visit to the website, Naki may collect personal data from you, such as your name, address and telephone number (for example, when you fill in the contact form).

3.3 Contact form: If you wish to contact Naki directly via the website, you must fill in the form provided. You will be asked for some personal details such as name and email address, location and contact details. The collection of this data is only intended to make it possible to respond to your contact and provide you with the information you need. 

3.4 Newsletters: a Naki disponibiliza a possibilidade de subscrição de um serviço gratuito de newsletters aos visitantes do seu website. A finalidade deste serviço é levar ao conhecimento dos seus subscritores informação relevante dentro das áreas de interesse abrangidas pelos produtos vendidos pela Naki. Para poder usufruir deste serviço terá necessariamente de fornecer o seu endereço de email. Poderá cancelar a subscrição do serviço das newsletters a
at all times, simply by following the instructions at the end of each newsletter.

3.5 The User guarantees that the personal data provided to Naki is true and is responsible for communicating any changes thereto

4. How long your data will be kept

4.1 Browsing data will only be stored until the cookies expire within the period indicated in our Cookie Policy and will not be used for purposes other than those indicated therein.

4.2 The data you send us via the forms available on the website will be used solely and only for contact purposes so that we can provide you with information on a one-off basis and as requested. This data will be deleted at a later date and will not be processed or stored for future contacts or newsletters. To receive updates on our products and services, you should subscribe to the newsletter.

4.3 The email address you provide to receive our newsletters will be stored until you unsubscribe.

 

 

5. Provision of data to third parties

5.1 Your personal data may be disclosed to third party service providers who process personal data on behalf of Naki, for example, for hosting the website, email, processing payments, shipping and deliveries, brand management and product promotions, answering questions about the services, sending information about new services and products.

5.2 In addition, your personal data may be disclosed to third parties in order to: Satisfy requirements imposed by law or by the competent governmental or judicial authorities; Satisfy requirements necessary to institute or sustain legal proceedings or the defence of legal claims;

5.3 Your personal data may also be communicated to the police or judicial authorities, in accordance with applicable laws and regulations and upon request formalised by the authorities for the purpose of preventing fraud against us (anti-fraud services).

6. Storage of your Personal Data

 

6.1 The personal data collected and processed by Naki is stored on servers with limited access, located in controlled facilities.

 

 

 

7. Data transfers abroad

7.1 The provision of certain services by Naki. may involve the transfer of your data outside of Portugal. In such a case, Naki. will strictly comply with the applicable legal provisions, namely with regard to determining the suitability of such country with regard to the protection of personal data and the requirements applicable to such transfers.

 

8. Data security and confidentiality

8.1 It is Naki.'s objective to guarantee the quality and integrity of the information provided by users of the website, and to this end it has implemented the necessary measures, both at a technological and organisational level, in order to keep the information secure, namely authentication / access control systems (login and password), the use of firewalls and intrusion detection systems, the recording of actions taken by employees on
personal data of customers or users.

 

 

9. Cookies

9.1 This website uses cookies to improve its service. Some cookies are essential to guarantee the functionalities provided, while others are intended to improve performance and user experience. You should not continue to access our website after the cookie alert if you do not agree to their use. For more information on the cookies used by this website and how to manage and modify them, please see our Cookie Policy.

 

 

10. Data subjects' rights

10.1 In accordance with current legislation, the user has the right to access and rectify their personal data, as well as the right to request its deletion, object to its processing and obtain its limitation or portability to the extent applicable.
You can also object to your data being used for the purpose of creating your customer profile; in this case, you will not be able to benefit from personalised offers or services. In addition, you can ask to stop receiving our communications for marketing and advertising purposes at any time. These rights can be exercised by contacting Naki directly by post:

Av D Joao II, 1º Dt
Lisbon, 1990-366

email: geral@naki.pt

11. Link to social networks

11.1 We allow you to connect to social networks, but we are not responsible for their privacy and security policies. We recommend that you check them. These are links to social networks external to Naki that are subject to their own Privacy Policies. These networks may record information about users' activities on the Internet, including on our website. We recommend analysing the terms of use and privacy policies of these social networks to find out exactly how they use users' personal data, as well as the procedure for deleting or limiting the processing of such data.

 12. Applicable law

12.1 In the event of any dispute or claim of any nature relating to this website, Portuguese law shall apply, irrespective of any conflict of applicable laws. Without prejudice to the filing of a complaint with the national supervisory authority identified in 2.2, the parties agree that all legal actions or proceedings arising out of or in connection with this Privacy Policy shall be subject to the jurisdiction of the courts.
Portuguese and agree to submit any dispute relating to this matter to the jurisdiction of the Judicial Court of the District of Lisbon.

 13. Updates to this Privacy Policy

13.1 This Privacy Policy is subject to change. The date of the last update to this document is indicated in the legend "Updated on" in the header of this document. Changes to this Privacy Policy will take effect when they are published on the website.

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NAKI doesn't just sell dog collars and leashes.

Naki is much more about the emotional magic of combining cultural traditions with fashion and animals. It's about taking that extra step to have out-of-the-box accessories for our best friends.

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