Last updated: April 7, 2024

About Us

Our website and online store address is: https://naki.pt.

This Privacy Policy regulates the processing of personal data carried out on the website www.naki.pt (hereinafter also referred to as “website”).

The website user must carefully read this Privacy Policy whenever they intend to use the website, as it may undergo changes without prior notice (check the update date at the beginning of the text).

1. Definition

1.1 Personal data should be understood as information, of any nature and medium, including sound and image, relating to an identified or identifiable natural person. An identifiable person is considered to be a person who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more specific elements of their physical, physiological, mental, economic, cultural or social identity.

2. Controller and National Control Authority

2.1 The entity responsible for collecting and processing users' personal data, namely, the categories of data collected, how they are processed and the purposes for which they are used, is the Mariana Peixinho Serra Campos. taxpayer number: 269207090, email: geral@naki.pt.

2.2 National supervisory authority
The national control authority is the National Data Protection Commission (CNPD):
Av. D. Carlos I, 134 – 1st
1200-651 Lisboa
geral@cnpd.pt

3. Personal Data Collected and Purposes

3.1 Access to the website and navigation: with access to the website, a set of computer data is automatically collected, which is temporarily recorded in specific files, and is also automatically deleted after a certain period. The collection of this data has purely technical objectives, such as connection configuration, system security, technical network administration and optimization of our website. The data we refer to is the following: a) IP address of the requesting processor; b) Date and time of access; c) Name and URL of the transferred file; d) Volume of data transmitted; e) Indication of whether the transfer was carried out successfully; f) Identification data from the browser software and operating system; g) Website from which access was made; h) Name of the Internet service provider.

3.2 During the visit to the website, Naki may collect personal data from the user, including their name, address and telephone number (for example when filling out the contact form).

3.3 Contact form: If you wish to contact Naki directly through the website, you must fill out the form provided for this purpose. You will be asked for some personal data such as name and email address, location and contact. The collection of this data only aims to make it possible to respond to your contact and provide you with the information you need. 

3.4 Newsletters: Naki offers the possibility of subscribing to a free newsletter service for visitors to its website. The purpose of this service is to bring to the attention of its subscribers relevant information within the areas of interest covered by the products sold by Naki. To be able to take advantage of this service, you will necessarily have to provide your email address. You can unsubscribe from the newsletter service at
at all times, simply following the instructions to this effect at the end of each newsletter.

3.5 The User guarantees that the personal data provided to Naki is true and is responsible for communicating any changes thereto

4. Period of retention of your data

4.1 Browsing data will only be stored until the cookies expire within the period indicated in our Cookies Policy and will not be used for purposes other than those indicated there.

4.2 The data you send us through the forms available on the website will only be used for contact purposes so that we can provide information once, and as requested. This data will be deleted later and will not be processed or saved for future contacts or newsletters. To receive updates about our products and services, you must subscribe to the newsletter.

4.3 The email you provide to us to receive our newsletters will be stored until you unsubscribe.

5. Provision of data to third parties

5.1 Your personal data may be disclosed to third party service providers who process personal data on behalf of Naki, for example, for web page hosting, email, processing payments, shipping and deliveries, brand management and product promotions, response questions about services, sending information about new services and products.

5.2 In addition, your personal data may be disclosed to third parties, to: Satisfy requirements imposed by law or competent governmental or judicial authorities; Satisfy requirements necessary to initiate or sustain legal proceedings or defense in legal proceedings;

5.3 Your personal data may also be communicated to the police or judicial authorities, in accordance with applicable laws and regulations and upon request by the authorities, for the purposes of preventing fraud against us (anti-fraud services).

6. Storage of your Personal Data

6.1 Personal data collected and processed by Naki is stored on servers with limited access, located in controlled facilities.

7. Data transfers abroad

7.1 The provision of certain services by Naki may involve the transfer of your data outside of Portugal. In such a case, Naki. will strictly comply with applicable legal provisions, particularly regarding the determination of the suitability of such Country with regard to the protection of personal data and the requirements applicable to such transfers.

8. Data security and confidentiality

8.1 It is Naki's objective. guarantee the quality and integrity of the information provided by website users, having implemented the necessary measures, both at a technological and organizational level, in order to keep the information secure, namely authentication/access control systems (login and password) , use of firewalls and intrusion detection systems, recording of actions carried out by employees on
personal data of customers or users.

9. Cookies

9.1 This website uses cookies to improve its service. Some cookies are essential to guarantee the functionalities available, while others are intended to improve performance and user experience. You should not continue to access our website after the warning about cookies, if you do not agree with their use. For more information about the cookies used by this website and how to manage and modify them, please consult our Cookies Policy.

10. Data subjects' rights

10.1 In accordance with current legislation, the user has the right to access and rectify their personal data, as well as the right to request their deletion, oppose their processing and obtain their limitation or portability to the extent necessary applicable.
You can also object to your data being used for the purpose of creating your customer profile; in this case, you will not be able to benefit from personalized offers or services. Furthermore, you may, at any time, request to stop receiving communications from us for marketing and advertising purposes. These rights can be exercised by contacting Naki directly, by mail:

Av D Joao II, 1st Dt
Lisbon, 1990-366

email: geral@naki.pt

11. Link to social networks

11.1 We allow connection to social networks, but we are not responsible for their privacy and security policies. We recommend that you check them. These are links to social networks external to Naki subject to their own Privacy Policies. These networks may record information regarding users' activities on the Internet, including on our website. We recommend analyzing the conditions of use and privacy policies of these social networks, in order to know exactly how they use users' personal data, as well as the procedure for deleting or limiting the processing of this data.

 12. Applicable law

12.1 In the event of a controversy or claim of any nature related to this website, Portuguese law will apply, regardless of any applicable conflict of laws. Without prejudice to filing a complaint with the identified national control authority 2.2, the parties agree that all legal actions or proceedings arising from or related to this Privacy Policy will be the jurisdiction of the courts
Portuguese and agree to submit any dispute relating to this matter to the jurisdiction of the Judicial Court of the District of Lisbon.

 13. Updates to this Privacy Policy

13.1 This Privacy Policy is subject to change. The date of the last update to this document is indicated in the caption “Updated on” in the header of this document. Changes to this Privacy Policy will come into force when they are published on the website.